ABSTRACT
OBJECTIVE:To improve the information system of Out-patient pharmacy intravenous admixture center (OUIVA) to improve the pharmaceutical service rendered to the transfusion patient and ensure the safety of drug use. METHODS:The defi-ciency in OUIVA information system of our hospital were analyzed,in which improvement was made with respect to ungrouped doctor’s orders,inconsistency between the total doses charged and the prescribed doses and the error of transfusion days that occurred fre-quently. The conformity rate of out-patient fluid transfusion prescriptions and the time of patients’waiting for transfusion before and after the improvement were compared and evaluated. RESULTS:Improvement was made to OUIVA information system through the optimization of transfusion process,the application of condition limit,the adding of logical operation and verification and the other measures. After improvement,the unconformity rate of out-patient prescriptions in our hospital descended from 11.24% in 2013 to 3.69% in 2014,with an obvious increase in the accuracy rate of dispensing for fluid transfusion;and the time of patients’waiting for transfusion was shortened from 30-40 min to 15-20 min,with an increase in the degree of satisfaction of transfusion patients. CONCLUSIONS:The OUIVA information system can reduce the errors of drug dispensing for fluid transfusion and improve pharmaceutical services.
ABSTRACT
This study was carried on to know the average time taken from when the customer arrives in out-patient pharmacy till the collection of medicine and to know the time spent at various counters in the out-patient pharmacy. It was an observational study done on customers attending hospital pharmacy for a period of two months. Seventy out-patients were randomly selected from the population of patients who attended pharmacy. Similarly dispensing operations were observed. Workflow analysis method and stop watch techniques were used to measure patient waiting time. The various places where the customer has to wait from billing till the procurement of medicine was noted and also the total time taken. A total of 35 patients / patient attender’s were observed both in the morning and in the evening. Majority of the time was consumed in billing after placing the prescription on the dispensing table .It was seen that in the morning session the waiting time for the various components of processing was less compared to the afternoon, except for the processing of the transaction time by the cashier is more in the morning (38.34±34.66) sec compared to (28.42±25.67) sec. Majority of the time was consumed in billing after placing the prescription on the dispensing table.
ABSTRACT
OBJECTIVE:To upgrade the management of the out-patient pharmacy and provide all the patients, doctors and nurses with good service. METHODS: HIS was applied to the real stock management of the out-patient pharmacy in our hospital. RESULTS: Due to the HIS, the amount of drugs was identical with the account; the overstock and stocktaking error rate were greatly decreased, and the account was clear & the supervision was easy. CONCLUSION: The work efficiency and quality of the out-patient pharmacy was greatly improved by the scientific normalized management.